SERVICES
Service that continues after the sale
From setup at home to repairs and fittings, our local team stays with you.
Delivery & installation
We help get larger equipment like hospital beds and lift chairs into your home and set up correctly.
Fitting & sizing
Help choosing the right size brace, compression stocking, walker or wheelchair.
Equipment repair
Wheelchairs, walkers and other equipment assessed and repaired by our team.
Personal guidance
Not sure what you need? Talk it through with a family-operated team that listens.
Patient education
We show patients and caregivers how to use equipment safely and confidently.
Home equipment support
From choosing equipment to using it at home
A1 Medical Supplies combines equipment with practical support for patients and caregivers. Tell us what you are trying to make easier, and we’ll discuss the next step.
Before delivery
Discuss the equipment, destination and access to your home. Mention steps, elevator restrictions and room dimensions so delivery and installation needs can be reviewed.
During equipment setup
Ask about the controls, adjustments and manufacturer’s care instructions. Caregivers can prepare questions about transfers, storage and everyday handling.
When equipment needs attention
Note the model, the issue and when it began. If the equipment appears unsafe, stop using it and contact your care team for an alternative while you arrange an assessment.
CAREGIVER PREPARATION
A few details help us help you
A1 Medical Supplies combines equipment with practical support for patients and caregivers. Tell us what you are trying to make easier, and we’ll discuss the next step.
Your equipment information
Discuss the equipment, destination and access to your home. Mention steps, elevator restrictions and room dimensions so delivery and installation needs can be reviewed.
The person’s daily routine
Describe where the equipment will be used and who will assist. Let us know about grip, reach or space concerns when discussing fit and sizing.
Your clinician’s instructions
Keep prescribed settings and equipment recommendations available. Our product guidance supports those instructions; it does not replace medical advice.